Welcome to Tripsailer! These Terms & Conditions (“Terms”) govern your use of our website (https://www.tripsailer.com) and the services offered by our platform. By accessing or using our services, you agree to these Terms in full.
1. General Terms
Tripsailer is a travel service platform that connects users with curated travel experiences and itineraries.
All users must be at least 18 years old to request or confirm a booking.
By submitting inquiries through our forms or contact channels, you agree to provide accurate and complete information.
2. Booking Process
Tripsailer does not display prices on its website. All package prices are provided via personalized quotations after you submit a request or inquiry.
Once you accept a quotation, a confirmation process will be initiated, and all details will be shared through email, phone, or WhatsApp.
Your booking is confirmed only after we receive your acceptance and the required advance payment (if applicable).
3. Payments
Payment terms, including deposit requirements, payment modes, and due dates, will be clearly shared along with the package details.
All payments are to be made through approved channels as shared by Tripsailer during communication.
A payment confirmation will be issued upon receipt.
4. Cancellations & Refunds
By You:
You may cancel your booking by notifying us via email or WhatsApp.
Cancellation terms and refund eligibility depend on the specific package and third-party service providers involved.
Some services may be non-refundable or have cancellation charges, which will be clearly mentioned during the booking process.
By Tripsailer or Partners:
We reserve the right to cancel or modify bookings due to unforeseen circumstances, including vendor issues, weather disruptions, or regulatory restrictions.
In such cases, we will offer alternatives or refunds as per vendor and partner policies.
5. Changes to Bookings
Requests to reschedule or modify your trip must be made in writing and are subject to availability and approval from our partners.
Additional costs may apply depending on the nature of the change.
6. Responsibilities of Travelers
Travelers are responsible for holding valid travel documents, including government ID, visas, passports, and permits.
Any misinformation or non-compliance with destination rules may lead to denial of services, for which Tripsailer is not liable.
7. Insurance & Liability
We strongly recommend purchasing travel insurance to protect against cancellations, medical emergencies, or lost belongings.
Tripsailer acts as a booking intermediary and shall not be held liable for delays, damages, or losses caused by third-party vendors.
8. Intellectual Property
All content on our website—including text, images, itineraries, and branding—is the intellectual property of Tripsailer.
Reproduction, redistribution, or misuse of any content without prior consent is strictly prohibited.
9. Force Majeure
Tripsailer will not be held responsible for cancellations, delays, or changes due to circumstances beyond our control (e.g., natural disasters, pandemics, government restrictions).
10. Contact Information
For questions, bookings, or clarifications, please contact us:
Email: [email protected]
